Konjo Bet FAQ – Pakistan Online Casino Questions Answered

Log in to your account, click Deposit from the account menu and select your preferred payment method. Konjo Bet accepts Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfers and Visa/Mastercard debit cards — all in PKR. The minimum deposit is Rs 200 via mobile wallets and Rs 500 via bank transfer. Easypaisa and JazzCash deposits are credited to your Konjo Bet balance instantly. IBFT bank transfers typically process within a few hours on business days.

Withdrawals to Easypaisa and JazzCash wallets typically process within 15 minutes of your request being approved. NayaPay and SadaPay withdrawals usually complete within 30 minutes. Withdrawals to a bank account via IBFT process within 1–3 business hours during banking hours. The minimum withdrawal amount is Rs 500. Your identity verification (CNIC) must be completed before your first withdrawal is processed — this is a one-time requirement.

First, check your mobile wallet or bank account to confirm the payment was actually debited. If money was deducted but has not appeared in your Konjo Bet balance within 15 minutes (mobile wallets) or 4 hours (IBFT), contact our 24/7 live chat support. Provide your transaction reference number or screenshot of the payment confirmation. Our payments team can trace the transaction and credit your account manually once the transfer is verified.

Yes — PKR (Pakistani Rupees) is the only currency available on Konjo Bet. All deposits, balances, bets, winnings and withdrawals are denominated in PKR. There are no currency conversion fees because there is no conversion. When you win Rs 25,000, you see Rs 25,000 in your account and withdraw Rs 25,000. This is one of the key reasons Konjo Bet was built specifically for the Pakistani market — no hidden FX margins, no currency surprises.

The most common reasons a Konjo Bet withdrawal is declined are: identity verification (KYC) is not yet completed; you have an active bonus with outstanding wagering requirements; the withdrawal amount is below the Rs 500 minimum; the payment account details entered do not match your registered name; or there is a pending security review on your account. In all cases, you will receive a notification explaining the specific reason. Contact live chat support for immediate assistance resolving any withdrawal issue.

The welcome bonus at Konjo Bet is credited automatically on your first qualifying deposit — there is no manual claim, no promo code required (unless you have a specific referral code). Simply register your account, make your first deposit in PKR of the qualifying minimum amount, and the bonus is added to your account instantly. The welcome bonus applies to real-money play across cricket betting, casino games and crash games on Konjo Bet.

Wagering requirements (also called rollover or playthrough) specify how many times you need to play through your bonus amount before the bonus — and any winnings from it — can be withdrawn. For example, if you receive a Rs 1,000 bonus with a 20x wagering requirement, you need to place a total of Rs 20,000 in bets using that bonus before it converts to withdrawable cash. Your bonus balance tracker in your account settings shows exactly how much wagering remains at any time.

Konjo Bet bonuses have an expiry period — typically 7 to 30 days depending on the promotion. If you do not meet the wagering requirements within that period, the bonus and any bonus-funded winnings are automatically removed from your account. Other reasons a bonus may be forfeited include: making a withdrawal before completing wagering requirements; using the bonus on excluded game types; or a breach of the bonus terms detected by our system. If you believe your bonus was removed in error, contact live chat support with your account username.

Yes. Beyond the welcome bonus, Konjo Bet runs weekly reload bonuses, cricket betting special promotions tied to PSL and major tournaments, cashback offers for active players and seasonal promotions around events like Eid. VIP Club members receive exclusive weekly cashback on net losses, enhanced bonus offers and personalised promotions. Notifications about current promotions appear on your account dashboard when you log in. You can manage your marketing preferences in account settings.

Konjo Bet covers the full international cricket calendar plus the PSL (Pakistan Super League). Betting markets are available for Test matches, ODIs, T20 Internationals, the ICC Cricket World Cup, T20 World Cup, PSL, IPL, BBL, The Hundred and most other major domestic T20 leagues. For PSL in particular, Konjo Bet typically offers over 50 betting markets per match including match winner, top run scorer, top wicket taker, man of the match, six count, highest powerplay score and ball-by-ball live markets.

Yes — Konjo Bet's live cricket betting is one of its most popular features. Once a match begins, ball-by-ball in-play markets open alongside the pre-match markets. You can bet on the outcome of the current over, the next ball type, whether the next wicket falls within a set number of balls, run scoring milestones and much more — all with odds updating in real time as play unfolds. Live betting is available on all PSL fixtures, international T20Is and most other major cricket matches.

If a cricket match is abandoned, cancelled or interrupted before a result is possible, Konjo Bet will void all bets placed on that match and return the full stake to your account — no winnings, no losses. For matches that are reduced in overs due to weather (like DLS-revised games), Konjo Bet uses the official result as declared by the match officials. Bets will stand provided the match reaches the minimum overs required for an official result under Konjo Bet's cricket betting rules.

The minimum single-game bet on cricket markets at Konjo Bet is Rs 50. Maximum stake limits vary by market and match type — major PSL and international T20 fixtures typically have higher maximum stake limits than domestic or minor-league games. VIP Club members with higher tiers receive elevated stake limits. The exact maximum for a specific market is displayed in the bet slip when you place your selection. Contact live chat support if you want to know the limit for a particular match or market in advance.

Aviator is a crash game available on Konjo Bet in which a multiplier starts at 1x and climbs continuously — you need to cash out your bet before the plane "flies away" and the multiplier crashes to zero. Your winnings equal your stake multiplied by the value you cashed out at. The longer you wait, the higher the potential multiplier — but if you wait too long and the round crashes before you cash out, you lose your stake. You can place two simultaneous bets per round with independent cash-out points. Visit Aviator Game to play.

Andar Bahar is a traditional South Asian card game with a very simple structure — a single "joker" card is dealt face up, and you bet on whether the matching card will appear in the Andar (inside/left) or Bahar (outside/right) pile. Cards are dealt alternately to each pile until a match appears. If you chose the correct pile, you win at roughly 1:1 odds. Konjo Bet's live Andar Bahar tables are hosted by real dealers and some tables include Urdu commentary. Visit Andar Bahar to join a table.

Baccarat at Konjo Bet is the classic Punto Banco variant. You bet on whether the Player hand, the Banker hand or a Tie will have the highest value (closest to 9) after cards are dealt. Face cards and tens count as zero; aces count as one. A Banker bet wins at 0.95:1 (a 5% commission applies), a Player bet wins at 1:1, and a Tie pays at 8:1. The dealer handles all the card drawing — there is no skill or strategy involved, just placing your PKR bet before the round begins. Visit Baccarat to play.

All games in the Konjo Bet casino are sourced from certified game providers whose random number generators (RNGs) are independently audited. Live casino tables use real cards and physical equipment streamed in real time — the outcome cannot be manipulated by software. Crash games like Aviator use provably fair algorithms with publicly verifiable results. The house edge varies by game type and is published in each game's information panel, so you always know the expected return to player (RTP) before you place a bet.

Konjo Bet requires identity verification (KYC) before processing your first withdrawal. You will need to submit a clear scan or photo of your CNIC (front and back) and a recent selfie. This is required to confirm you are who you say you are, to prevent fraud and to comply with anti-money laundering obligations. The verification process typically takes less than 24 hours. We recommend completing it early in your account lifecycle so there is no delay when you want to withdraw your winnings.

Contact Konjo Bet live chat support immediately and request that your account be suspended. Change your password as soon as you regain verified access. Enable two-factor authentication if it was not already active. If you use the same password on other websites or apps, change those too. Our security team will review your account's full login history and transaction log. If unauthorised transactions occurred, we will investigate and take appropriate action. Never share your password or OTP with anyone — including people claiming to be Konjo Bet staff.

Konjo Bet stores your personal data on secure, encrypted servers. Your data is used only to provide and improve the Konjo Bet service, process payments, verify your identity and comply with legal obligations. We do not sell or share your personal data with third parties for marketing purposes. All data transmission between your device and our servers is encrypted via 256-bit SSL. Full details of how your data is collected, stored and used are set out in our Privacy Policy.

Every Konjo Bet account automatically participates in the VIP Club from registration. You earn VIP points on every PKR bet you place — across cricket betting, live casino, crash games and slots. Points accumulate and move you through five tiers: Bronze, Silver, Gold, Platinum and Diamond. Higher tiers unlock weekly PKR cashback on net losses, elevated withdrawal limits, higher stake limits, exclusive bonus offers and a dedicated account manager at Diamond tier. Visit VIP Club to see current tier thresholds and rewards.

VIP points at Konjo Bet are reviewed on a rolling 90-day basis. Points older than 90 days expire and are removed from your balance. Your VIP tier is assessed monthly — if your points balance has dropped below the threshold for your current tier, you may be downgraded on the next assessment date. To maintain or advance your tier, ensure you are placing regular real-money bets. VIP points earned from bonus-funded play may be counted at a reduced rate depending on the promotion terms.

Log in to your account and go to Account Settings, then the Responsible Gaming tab. From there you can set daily, weekly or monthly deposit limits and net loss limits in PKR. Reducing a limit takes effect immediately. Increasing a limit requires a mandatory 48-hour reflection period before the change is applied — this delay is intentional. You can also set session time reminders, activate a cooling-off period or request self-exclusion from the same panel. See our full Responsible Gaming page for details.

Self-exclusion permanently closes your Konjo Bet account for a minimum of five years. It is the strongest responsible gaming tool available and should be used when gambling has become a problem. Any remaining PKR balance is returned to your verified payment method. Once self-exclusion is confirmed, it cannot be reversed. If you are unsure, start with a cooling-off period (24 hours to 180 days) instead. To activate self-exclusion, go to Account Settings → Responsible Gaming → Self-Exclusion, or contact live chat support directly. We take these requests very seriously and action them immediately.

Yes — the cooling-off period tool does exactly this. You can suspend your Konjo Bet account for between 24 hours and 180 days. During a cooling-off period you cannot log in, deposit or place bets. Your account, PKR balance and VIP progress are preserved and the account reactivates automatically when the period ends (unless you extend it). Cooling-off periods take effect immediately and cannot be shortened once set. If you need a longer break, you can extend a cooling-off period or escalate to full self-exclusion.