Terms and Conditions – Konjo Bet Pakistan Online Casino Rules

1Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and Konjo Bet ("we", "us", "the platform"). They apply to all use of the Konjo Bet website, mobile site, applications and all services offered under the Konjo Bet brand at konjobet.biz.

If you do not agree with any part of these Terms, you must not register an account or use the Konjo Bet platform. Continued use of the platform following any update to these Terms constitutes your acceptance of the revised version. We recommend bookmarking this page and reviewing it periodically.

These Terms should be read alongside our Privacy Policy and our Responsible Gaming policy, both of which form part of the agreement between you and Konjo Bet.

2Eligibility & Account Registration

2.1 Age Requirement

You must be at least 18 years of age to register an account at Konjo Bet and to use any of our services. Konjo Bet takes age verification seriously. We reserve the right to request documentary proof of age at any time, including at withdrawal. Any account found to belong to a person under 18 will be closed immediately and all funds returned to the verified payment source.

2.2 One Account Per Person

Each player is permitted to hold exactly one Konjo Bet account. Creating multiple accounts — whether under your own name or using different identities, email addresses or payment methods — is strictly prohibited and constitutes grounds for immediate account suspension and forfeiture of any pending withdrawals. If you believe a duplicate account has been created in error, contact our support team immediately.

2.3 Account Information Accuracy

The information you provide during registration — name, date of birth, email address, mobile number — must be accurate and complete. Providing false information is a breach of these Terms. Konjo Bet will verify your identity before processing withdrawals. Accounts where information does not match verified documents may be suspended pending review.

2.4 Account Security

You are responsible for maintaining the confidentiality of your account password. Do not share your login credentials with anyone. Konjo Bet will never ask for your password via email, chat or telephone. If you believe your account has been compromised, contact our support team immediately to freeze your account while the matter is investigated.

3Deposits and Withdrawals

3.1 Currency

All transactions at Konjo Bet are conducted in Pakistani Rupees (PKR). There is no foreign currency conversion applied at any stage. What you deposit is what appears in your account. What you win is what you withdraw — with no hidden fees or exchange rate adjustments.

3.2 Accepted Payment Methods

Konjo Bet accepts deposits and processes withdrawals via the following Pakistani payment methods:

3.3 Withdrawal Conditions

Withdrawals will only be processed to the same payment method used for the most recent deposit, unless an exemption is granted by Konjo Bet support. Before any withdrawal is processed, we may ask you to verify your identity by providing a valid CNIC and proof of your payment method. This is a standard anti-fraud measure that applies to all players regardless of VIP tier.

Bonus funds must meet applicable wagering requirements before they can be withdrawn. Real-money deposits are not subject to wagering requirements and can be withdrawn at any time subject to identity verification.

3.4 Failed and Reversed Transactions

Konjo Bet is not responsible for delays or failures caused by third-party payment processors, bank holidays or network outages. If a deposit does not appear in your account within thirty minutes of a successful transaction on your payment app, contact our support team with your transaction reference number.

4Betting and Casino Game Rules

4.1 General Game Rules

Each game available on the Konjo Bet platform operates according to its own published rules, which are accessible from within the game interface before you place any bet. By placing a bet, you confirm that you have read and understood the rules of the game you are playing. In the event of a conflict between in-game rules and these Terms, the specific game rules take precedence for that game.

4.2 Minimum and Maximum Stakes

Minimum and maximum bet limits are displayed within each game or betting market before you place a wager. Limits may differ between game titles, betting markets and VIP tiers. Konjo Bet reserves the right to adjust stake limits for individual accounts or across the platform without prior notice in cases where unusual betting patterns are detected.

4.3 Void Bets and Settlement Disputes

Bets may be declared void in the following circumstances: event cancellation; clear data feed errors that resulted in incorrect odds being displayed; system or technical failures that affected bet settlement; or situations where Konjo Bet has reasonable grounds to believe a bet was placed on the basis of inside information or match manipulation. Voided bets will be refunded to your account at the staked amount.

4.4 Provably Fair Games

Crash games and certain other titles on the Konjo Bet platform operate on Provably Fair algorithms. The outcome of each round is cryptographically determined before the round opens for betting and cannot be altered by Konjo Bet or any other party after the fact. Players can independently verify any historical round result using their account's seed history. Live dealer games use physical cards and certified equipment under regulated studio conditions.

4.5 Technical Failures During Gameplay

In the event of a disconnection or technical failure during a game round, Konjo Bet will attempt to settle the bet according to the last known game state. Where this is not possible, the bet will be voided and staked amount returned. Konjo Bet accepts no liability for losses caused by the player's own internet connection failure or device malfunction.

5Bonuses and Promotions

5.1 General Bonus Terms

All bonuses and promotions offered by Konjo Bet are subject to specific terms that will be published alongside each promotion. Where promotional terms differ from these General Terms, the promotional terms take precedence for that specific offer. Bonuses are available to eligible players only — typically verified accounts in good standing who have not previously claimed the same offer.

5.2 Wagering Requirements

Bonus funds are credited to your bonus balance and must be wagered a specified number of times before they can be converted to withdrawable real-money funds. The wagering requirement multiplier for each bonus is stated in the individual promotion's terms. Unless stated otherwise, only bets placed on casino games and sports betting count towards wagering requirements. Free spins winnings are credited as bonus funds and subject to the same wagering requirements unless stated otherwise.

5.3 Bonus Abuse

Konjo Bet operates fair and transparent promotions. Any attempt to exploit bonuses through practices including but not limited to: creating multiple accounts to claim the same offer; coordinated betting with other players to reduce risk while satisfying wagering requirements; systematically betting on both sides of an outcome; or any other strategy designed to obtain unfair advantage — will result in bonus forfeiture and may result in account closure.

5.4 Bonus Expiry

Unless stated otherwise in the individual promotion's terms, bonus funds expire 30 days after being credited. Expired bonus funds are removed from your account automatically. Wagering requirements must be completed within the same 30-day window. Konjo Bet will not reinstate expired bonus funds under any circumstances.

6VIP Club

The Konjo Bet VIP Club operates across five tiers: Bronze, Silver, Gold, Platinum and Diamond. Membership is earned through consistent play and accumulation of VIP points, which are awarded based on real-money wagers placed across all games and betting markets.

VIP benefits include weekly cashback on net losses, priority withdrawal processing, higher stake limits, exclusive promotional offers, access to private live dealer tables (Platinum and above), and a dedicated personal account manager (Diamond tier). Full details of VIP tier benefits are published on the VIP Club page.

Weekly cashback is credited every Monday and carries no wagering requirement — it is real-money credit that can be withdrawn immediately. The cashback percentage applicable to your account is determined by your VIP tier at the end of the previous calendar week. Konjo Bet reserves the right to adjust VIP tier thresholds and benefits, with at least 14 days' notice given to existing members before changes take effect.

VIP tier downgrades occur at the end of each calendar quarter if the required activity threshold for a tier has not been maintained. Players whose tiers change will be notified via registered email at least 7 days in advance.

7Fair Play and Prohibited Activities

7.1 Prohibited Conduct

The following activities are strictly prohibited on the Konjo Bet platform and will result in immediate account suspension, forfeiture of balances and potential reporting to relevant authorities:

• Using automated software, bots, scripts or artificial intelligence tools to place bets, play casino games or interact with the platform in any way that is not purely manual.
• Colluding with other players to obtain an unfair advantage in poker, table games or any multiplayer format.
• Exploiting software bugs, glitches or errors to obtain credits, winnings or advantages not intended by Konjo Bet. Any such bugs must be reported to support immediately.
• Placing bets on the basis of insider information obtained through illegal means, including access to non-public information about sporting events or game outcomes.
• Money laundering or using the platform to transfer funds obtained through illegal activity.
• Attempting to circumvent Konjo Bet's security systems, including identity verification processes, fraud detection systems or payment processing controls.

7.2 Anti-Money Laundering

Konjo Bet maintains anti-money laundering procedures that include identity verification and transaction monitoring. We are required to report suspicious activity and cooperate fully with regulatory and law enforcement authorities where required. Players who cannot satisfactorily verify the source of funds deposited into their Konjo Bet account may have withdrawals suspended pending investigation.

8Responsible Gaming

Konjo Bet is committed to responsible gaming. We provide the following tools to all account holders, accessible directly from your account settings without contacting support:

• Deposit Limits — Set daily, weekly or monthly maximum deposit amounts. Limits take effect immediately and can only be decreased without a waiting period. Increases require a 48-hour cooling-off period.
• Session Time Reminders — Set notifications to remind you how long you have been playing during a single session.
• Cooling-Off Period — Temporarily suspend your account for a defined period (24 hours to 180 days). The account is inaccessible for the full duration.
• Self-Exclusion — Permanently close your account. Konjo Bet will not accept re-registration for a minimum of five years following a permanent self-exclusion request.

Full information about our responsible gaming programme is available on the Responsible Gaming page. If you believe your gambling has become problematic, please access these tools immediately and consider reaching out to a professional support organisation.

9Privacy and Data

Konjo Bet collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms. By registering an account, you consent to the collection and use of your personal information as described in the Privacy Policy.

We do not sell or share your personal data with third parties for marketing purposes. Data is shared with payment processors and identity verification providers solely to the extent required to process your transactions and comply with our legal obligations. All data transmission between your device and Konjo Bet is encrypted using modern SSL protocols.

You have the right to request a copy of the personal data we hold about you, to request correction of inaccurate data, and to request deletion of your data subject to any legal retention obligations. Submit such requests to our support team with your account details and a copy of your CNIC for verification.

10Liability and Dispute Resolution

10.1 Limitation of Liability

Konjo Bet provides its services on an "as available" basis. We do not guarantee uninterrupted access to the platform and accept no liability for losses arising from planned or unplanned maintenance, technical failures, third-party service disruptions or events outside our reasonable control.

To the maximum extent permitted by applicable law, Konjo Bet's total liability to any player in connection with any single event or series of related events shall not exceed the balance held in that player's account at the time of the relevant event.

10.2 Dispute Resolution

If you believe that a bet has been settled incorrectly or that your account has been dealt with unfairly, contact our support team within 30 days of the disputed event. Provide your account username, the relevant bet reference number and a clear description of the dispute. We aim to acknowledge all disputes within 24 hours and resolve them within 10 business days.

If you are not satisfied with the outcome of our internal dispute resolution process, you may contact our support team for details of escalation options available to Pakistani players.

11Account Termination

11.1 Termination by You

You may close your Konjo Bet account at any time by contacting our support team. Before closure, you must withdraw any real-money balance to a verified payment method. Bonus funds not yet converted to real money through completed wagering requirements will be forfeited upon closure unless you request a review.

11.2 Termination by Konjo Bet

Konjo Bet reserves the right to suspend, restrict or close any account at any time if we have reasonable grounds to believe that:

• The account holder has breached any provision of these Terms.
• The account is being used for fraudulent, criminal or prohibited purposes.
• The account holder is under 18 years of age.
• The account holder has provided false registration information.
• Continued operation of the account poses a legal or regulatory risk to Konjo Bet.

Where an account is closed by Konjo Bet for a reason other than a Terms breach, any real-money balance will be returned to the player's verified payment method. Where closure results from a confirmed breach of Terms, balances may be forfeited in whole or in part depending on the nature of the breach.

12Changes to These Terms

Konjo Bet reserves the right to amend these Terms at any time. Material changes — those that substantially alter your rights or obligations — will be communicated to all registered players via email to the address held on your account, with a minimum of 14 days' notice before the changes take effect.

Minor amendments — such as clarifications of existing language, corrections of typographical errors or updates to reflect new features without changing player obligations — may be made without prior notice. The date at the top of this page ("Last updated") reflects when the most recent change was made.

If you disagree with any amendment to these Terms, you must notify our support team before the effective date and close your account. Continued use of the Konjo Bet platform after the effective date of any amendment constitutes acceptance of the new Terms.